Refund Policy

Cancellation and Refund Policy

Last updated: November 5, 2026

This policy applies to all registrations and additional fee items purchased for the 46th IAJGS International Conference on Jewish Genealogy & Family History (the "Conference"), a virtual event taking place April 4 through April 6, 2027. The International Association of Jewish Genealogical Societies, Inc. (IAJGS) incurs obligations to others based upon your registration and additional fee items, so refunds depend on when we receive your cancellation request.

There will be no exceptions to this Cancellation and Refund Policy. We regret if illness, family emergency, or other reasons prevent you from participating in some or all of the Conference.

Refund Schedule

  • Up to 45 days before April 4, 2027: You will receive a full refund of all fees paid, less a $50 administrative fee, if your cancellation request is received by 11:59 p.m. Eastern Standard Time (EST) on February 18, 2027.
  • After February 18, 2027: No refunds will be made for requests received on or after 12:00 a.m. EST on February 19, 2027.

No Transfers

Registrations and additional fee items are not transferable to another person.

If the Conference Is Cancelled or Postponed

  • Cancellation by IAJGS: If IAJGS cancels the Conference, you will receive a full refund of all fees paid, with no administrative fee.
  • Postponement: If the Conference is postponed to a new date, this Cancellation and Refund Policy continues to apply, with the refund deadline measured from the new start date.

How to Request a Cancellation

To cancel your registration, email registration@iajgs.org and include your name and the email address used to register. Your request is considered received on the date and time it arrives in our inbox.

You may also write to:

Richard Hoffman, Registration Chair
International Association of Jewish Genealogical Societies, Inc. (IAJGS)

24 Ridgeway Street, Ste. 1-605
Ann Arbor, MI 48104
United States

Email: registration@iajgs.org

How Refunds Are Issued

Approved refunds are issued to the original form of payment. We process approved refunds promptly, and generally within 45 days of approving your request. Your bank or card issuer may need additional time to post the refund to your account.